Job Description
We're looking for a Lead UX Researcher to uncover user pain points and improve product usability. This role is hands-on and ideal for someone comfortable working independently and training others.
Responsibilities:
Conduct user research: interviews, focus groups, shadowing, usability tests.
Recruit participants, create screeners, and run concept tests.
Analyze user stories and metrics (clicks, task completion) and combine qual + quant insights.
Deliver actionable findings and enable teams with templates and training.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
5+ years UX research in enterprise environments (finance a plus).Experience with focus groups, usability testing, and mixed methods.
Ability to work solo and mentor others.
Strong communication and stakeholder management skills.
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