Job Description

Requisition Number: 2025-5694

Type of Position: Per Diem/ PRN

Location: Washington, DC

Overview

Overview:

The Certified Medical Assistant performs a complete range of basic clinical, billing, and clerical services in an outpatient behavioral health setting, under the direction of a registered nurse and/or physician. 

Major Duties and Essential Functions:

• Being cross trained throughout the clinic. 
• Greeting, receiving, and preparing patients.
• Maintaining the examination areas.
• Receiving and screening telephone calls.
• Scheduling appointments and coordinating patient flow. 

• Provides information per department/Hospital policy, and/or routes calls to appropriate personnel.
• Takes and forwards messages as appropriate. 
• Schedules and coordinates appointments as necessary. 
• Obtains relevant diagnostic test results prior to patient appointment.
• Greets patients, visitors, and staff to the office, determines their need(s) and assists/ directs them accordingly.
• Registers patients in the patient registration system as well as in any applicable department system confirming insurance information and securing applicable documentation. Accepts payments.
• Prepares patient to be seen by physician; escorts patient to examination room and takes vital signs and records them in the patient chart.
• Assists physician in examinations/procedures. Cleans and prepares exam/procedure room between patients.
• Follows up with patients and conveys information to physician.
• Maintains patient charts/departmental files/records/logs, including billing and appointment records/logs. Pre-registers out-patients for next day appointments.
• Inventories and orders office and clinical supplies and equipment for the department and obtaining equipment repair/maintenance. Checks equipment to ensure proper functioning. Assures accuracy of billing; forwards bill(s) to appropriate department personnel for payment.
• Receives and reviews all incoming mail to the department. Opens, sorts, and distributes mail, as appropriate.
• Enters data into databases/logs for statistical purposes. Creates, maintains, and adapts spreadsheets and electronic computer files as requested.  Prepares routine correspondence and may transcribe dictated physician notes as required.

Requirements/Qualifications

Minimum Qualifications:

• Minimum of 2 years’ experience working in a clinical or ambulatory setting.
• Preferably with patients with psychiatric/behavioral health disorders.
• Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem-solving skills and display excellent oral/written communication skills.   
• High school diploma or GED is required.
•  Bachelor’s degree is strongly preferred.
• Must have completed an accredited Medical Assistant program.

Compensation Information:

$28.50 Fixed Hourly Rate for PRN Certified Medical Assistant Work

EOE

Hospital/Program Description

MedStar Washington Hospital Center is a 912-bed acute care hospital and part of the. MedStar Health system. The system combines the best aspects of academic medicine, research, and innovation with a complete spectrum of clinical services to advance patient care. As the largest healthcare provider in Maryland and the Washington, D.C., region, MedStar Health’s 10 hospitals, MedStar Health Research Institute, and a comprehensive scope of health-related organizations are recognized regionally and nationally for excellence in medical care. MedStar Health has one of the largest graduate medical education programs in the country, training 1,100 medical residents annually, and is the medical education and clinical partner of Georgetown University.

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