Job Description

Billing Specialist

Who are we?
Catholic Charitieshas been transforming lives since 1920 by providing compassionate and high-quality social services to those in need. With over 100 years of service, we have continually evolved to address the unmet needs of individuals and families facing hardship. We serve people of all faiths across the ten counties of southeastern Wisconsin, ensuring access to services that foster dignity and long-term well-being.

We take pride in being named a Top Workplace by the Milwaukee Journal Sentinel multiple times (2016-2018, 2020-2025). Join a team of professionals who are committed to making a measurable difference in the lives of those we serve.

What will you do as a Billing Specialist?
In this role, you will:

• Manage Billing Processes – Accurately maintain billing records for all programs, and improve the billing processes as needed to ensure they are efficient and effective.
• Process Claims – Review and approve electronic and paper claims, investigate rejections, and work with AMD (our outsourced billing company) to rebill as necessary to ensure timely payments.
• Insurance Verification – Contact insurance companies to verify client coverage, eligibility, and medical billing codes.
• Client Support & Follow-Up – Provide excellent customer service by responding to client billing inquiries and following up on outstanding balances or co-pays.
• Maintain Compliance & Accuracy – Ensure billing processes align with HIPAA, other regulatory requirements, Medicaid, Medicare, and commercial insurance guidelines.

Benefits

• Competitive health, dental and vision insurance
• 403(b) Retirement with a 2% match and 4% annual contribution
• Generous PTO structure and 11 paid holidays
• Ongoing training and professional development
• Business casual dress every day and casual Fridays!

What are the requirements?

• An associate or bachelor’s degree in accounting or finance or equivalent work experience.
• Minimum of 3 years of experience in medical billing, preferably in social services, behavioral health, or a medical environment.
• Familiarity with Medicare, Medicaid, Medicaid/Medicare HMOs, and commercial insurance billing.
• Ability to build relationships with insurance providers and provide excellent customer service to clients.
• Proficiency in billing software and Microsoft Office applications (Excel, Word, Outlook); prior QuickBooks experience is a plus.

Why Should I Apply?
As Billing Specialist, your role is more than just numbers—you are ensuring that critical services remain accessible to those in need. By maintaining financial integrity and efficiency, you contribute to life-changing programs that support individuals and families throughout southeastern Wisconsin.

Compensation

Type

Notes

Additional Information

Start Date

Location

Department

County

Milwaukee

Job Category

Other - Catholic Charities

Employment Type

Full Time

Notes

To Apply

Instructions

www.ccmke.org/careers

Contact Name

Address

Email

humanresources@ccmke.org

Phone

Fax

Job Tags

Full time, Work experience placement, Casual work, Work at office,

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