Job Description

Job Description

Administrative Assistant:

Description of Job:

Crown Health Care Laundry, a leader in healthcare laundry services in the South East US, has an immediate opening for a skilled Office Assistant/Customer Service Rep. The right individual is looking for a career opportunity and wishes to learn an industry in an in-depth manner. This is more than a data entry position, it requires someone with solid analytical skills, exceptional customer service, problem solving as well as pay attention to detail.

The office staff works in partnership with the plant to ensure that shipments get out on time and accurately. The phones ring a lot, and we strive to provide exceptional responsive service to our customers.

Job Duties/requirements:

• Excel experience is a must
• Compose notices and internal correspondence
• Compile reports and maintain internal database
• Supports various departments and sales team
• Issue customer billing, credits,
• Prepares reports before RTI (ready to invoice)
• Pay attention to detail
• Must have the ability to multi task

DECISION MAKING ACCOUNTABILITY

(List routine decisions the incumbent should make autonomously)

• Daily prioritization of routine work
• Where to direct phone calls

(List decisions that the incumbent should seek approval prior to making)

• Exceptions to existing policy or procedures

WORKING CONDITIONS

• Typical of an office environment

The following physical requirements are necessary to perform the essential functions of this position:

• Frequent standing and walking during working hours.
• Frequent sitting, bending, stooping
• May sit at computer for extended periods of time
• Must be able to answer the phone and provide information

Please go to our website to find out more about our company.

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